Draft for legal review. This text is a starting point written by the software developers, not legal advice. Have a lawyer review and adapt it, then set legalReviewed: true in site-config.js to remove this notice.

Terms of service

These terms are between (“we”) and the organisation that creates an account (“you”).

The service

is a hosted back-office system. We describe what is and is not available on our Features page; features listed as not available are not part of the service until released.

Your account and users

You are responsible for the people you add, the permissions you give them, and keeping credentials and authenticator devices secure. Tell us promptly if you suspect unauthorised access.

Your data

You own the business data you enter. You give us permission to store and process it to provide the service. Each organisation’s data is kept separate from other organisations’ data.

Plans, trials and fees

Plans, prices and limits are as shown on the Pricing page or agreed with you in writing. A trial that ends makes the account read-only; your data is kept and becomes editable again when a plan is activated. Taxes may apply.

Acceptable use

Do not attempt to access other organisations’ data, disrupt the service, or use it unlawfully.

Availability and liability

We work to keep the service available but do not guarantee uninterrupted operation. To the extent permitted by law, our liability is limited as set out in your agreement with us. Keep your own records of anything you rely on for tax or compliance.

Ending the relationship

You may stop using the service at any time. On request we will export or delete your organisation’s data, subject to legal retention requirements.

Changes and contact

We may update these terms and will give notice of material changes.